Frequently Asked Questions

Yes. We serve both wholesale and retail customers.

Our prices are fixed. We already offer our products at competitive prices, so additional bargaining or further discounts are generally not available.

We believe in keeping our pricing fair and transparent for all our customers.

Our showroom is located at:

23, Burtolla Street, 3rd Floor
Babulal Soni Dharamshala
Above – Abhinandan Nasta Ki Dukan
Burrabazar, Kolkata – 700007

You can use the Get Directions / Google Maps option.

No. We do not offer COD. Payment must be made before the order is dispatched.

For online orders and enquiries, please message us on:

+91 9147141589

You can also enquire about products through the WhatsApp button on our website.

Yes. Single-piece purchases are available.

Yes. Customers who are unable to visit our showroom can view and select available stock through a live video call.

Please message us first on +91 9147141589. Our team will arrange the video call depending on time availability and customer rush at the showroom.

Yes. You can choose your preferred courier service. Please clearly mention your preferred courier while making the payment. We dispatch the parcel through the courier selected by you.

We currently offer:

– Sky King

– DTDC – Train

– DTDC – Air

– Registered Indian Post Please visit our Shipping & Delivery page for current courier charges and tracking information.

After payment confirmation, orders are processed and dispatched during our working hours.

Monday to Saturday: 12:00 Noon – 9:00 PM

Orders received after 4:00 PM will be processed on the next working day. Sunday is our weekly holiday.

Yes. Once your parcel is dispatched, we will share the docket/tracking details with you. You can then track your parcel directly through the respective courier service.

No. All sales are final. Returns and exchanges are not accepted. We request customers to check their product selection carefully before confirming their order.

No. GST charges and courier charges are extra and will be charged in addition to the product price.

We regularly add new products and designs to our website. Please visit our product categories to explore our latest available collection.

For online orders, product enquiries, stock availability and video-call requests, please message us on:

+91 9147141589

You can also use the WhatsApp button on our website. We appreciate your patience as our showroom handles a high volume of customers and orders every day.