Last Updated: October 2026
At Balaji Kurtis and Gowns, Kolkata, we respect the privacy of our customers and website visitors.
This Privacy Policy explains what information we may receive when you contact us, place an enquiry or order, use our website, or communicate with us through WhatsApp or other available channels.
Information We May Receive
Depending on how you interact with us, we may receive information such as:
– Name
– Mobile number
– WhatsApp number
– Email address, if provided
– Delivery address
– Product and order details
– Information provided when making an enquiry
We only seek information that is reasonably required to respond to enquiries, process orders and arrange delivery or provide our services.
How We Use Your Information
Information provided by customers may be used to:
– Respond to product enquiries
– Check and communicate product availability
– Process and confirm orders
– Communicate regarding payments and orders
– Arrange dispatch and delivery
– Share courier and tracking information
– Arrange video-call stock selection
– Maintain necessary business records
– Respond to customer requests and queries
We do not sell or rent customer personal information to third parties.
Sharing Information for Delivery
When required to fulfil an order, relevant customer information such as the name, mobile number and delivery address may be shared with the courier or delivery service selected by the customer for the purpose of delivering the parcel.
We may also share information where required by applicable law or by a lawful government or regulatory authority.
WhatsApp and Third-Party Services
Our website may provide links or buttons to services such as WhatsApp, Google Maps, courier tracking services and other third-party platforms.
When you use these services, your information may be processed by the respective service provider according to its own privacy policy and terms.
We recommend that customers review the privacy policies of third-party services when using them.
Payment Information
We do not ask customers to share confidential financial credentials such as:
– OTPs
– UPI PINs
– ATM PINs
– Internet banking passwords
– Card PINs or security passwords
Customers should never share such confidential information with anyone claiming to represent Balaji Kurtis and Gowns, Kolkata.
Website Information
Our website may use standard technologies such as cookies or analytics tools to help us understand website usage and improve the website.
Where such tools are used, the information collected will be handled according to the applicable privacy requirements and the policies of the respective service providers.
Protection of Information
We take reasonable measures to protect personal information provided to us from unauthorized access, misuse or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Privacy Requests
If you have any questions about your personal information or wish to make a privacy-related request, you can contact us using the details below.
Contact Us
Online & Privacy Enquiries:
We may update this Privacy Policy from time to time if our website, services or applicable privacy requirements change.
– Balaji Kurtis and Gowns, Kolkata
